Frequently Asked Questions

Most frequent questions and answers

Follow these simple steps to buy an account :

  1. Select the account(s) you want to purchase. You can purchase multiple products at the same time during checkout.
  2. Select your preferred payment method.
  3. Get your account details delivered to you via E-mail. The delivery speed is subject to the availability of the staff. Generally within 30 minutes if Live Web Support or Skype Customer Support is online.

Follow these simple steps to buy an Pre-Order account :

  1. Select the account(s) you want to purchase. You can purchase multiple products at the same time during checkout.
  2. Select your preferred payment method.
  3. Get your Pre-Order account details delivered to you via E-mail within 24hrs. if you have further Queries regarding Pre-Ordering your account. Please contact our web live chat customer support or skype customer support is online.

We offer various payment methods including :

  1. PayPal
  2. Bitcoin

Payment via Live Web Support or Skype Customer Support :

  1. CS:GO Case Keys

We also accept the following payment methods at a 25-35% overpay :

  1. CS:GO Skins

Note : If you wish to pay with one of the above stated methods please contact our Live Web Support or Skype Customer Support.

Our delivery polices guarantee that all accounts are delivered Instantly (To Your Mail) as soon as the payment is done. If you would like to know if your order is eligible (Payment gets Cancelled due to some issues Regarding Your Bank) please ask a live chat admin. The admin will stay on live chat with you until you have successfully received your account!
If you have opted to stick with standard delivery than please note that the support staff has no way of telling when that account will be delivered. It can be as soon as 10 seconds and as long as 20 hours. But never longer than 24 hours.

You will get the following information delivered to your via E-mail :

  1. Username
  2. Password
  3. Family Pin (Generally disabled on most Accounts)

Note: Steam Guard is disabled on all accounts.

CUSTOMER CAN CONTACT LIVE CHAT SUPPORT FOR CHANGING EMAIL AND THEREFORE PASSWORD.

All the Account details are emailed to your email address. The details include Steam Username and Steam Password of the account . Steam guard is always disabled so you can log right in. Then you simply change the details and the Account’s all yours. It’s really simple!

After making a successful purchase you need to secure the CSGO Smurf Account you just bought.

Follow the following steps :

Change Steam Contact E-Mail address.
Change Steam Password.
Enable Steam Guard.
Add a Phone number. (Optional, highly recommended)
You’ve successfully secured your newly bought account.

Follow these simple steps to Enable Steam Guard :

  1. Right top corner, click on your Steam Username.
  2. Click on Account Details.
  3. Navigate to Account Security -> Manage Steam Guard.
  4. Select the checkbox to Enable Steam Guard either via E-mail or Mobile Authenticator Application whatever you prefer.
  5. You’ve successfully Enabled Steam Guard on your account.

Follow these simple steps to Enable Steam Guard :

  1. Right top corner, click on your Steam Username.
  2. Click on Account Details.
  3. Navigate to Contact Info -> Add a phone number.
  4. Input your phone number and press Next.
  5. You’ll receive a SMS Text Code on your phone.
  6. Enter it in the specified field and confirm.
  7. You’ve successfully added a Phone Number to your Steam Account

It rarely happens that customers receive an Account with Family PIN Enabled but if it is enabled.

Follow these simple steps to disable Family View Mode :

  1. Click on the Green Family View Button next to the username.
  2. Enter the provided Family PIN. Button will now turn red.
  3. Click on your Steam Username.
  4. Click on Account Details.
  5. Navigate to Family Settings and Click on Disable Family View.
  6. Confirm your action once.
  7. You’ve successfully disabled Family View Mode.

The vast majority of our accounts are created from game purchase until rank. This means that they are brand new steam accounts. We do not add the required $5.00 to the steam wallet to unlock all the features of the steam account. You will have to add $5.00 to the steam wallet to lift the standard steam limitation. This is a steam procedure that we have nothing to do with.

You can remove these limitations by the following methods :

  • Adding the equivalent of $5 USD or more to your Steam Wallet.
  • Purchasing game(s) that value $5 USD or more from Steam store.

Click here to know more!